|Our goal was to design a flexible inventory system for use by a large
warehouse and fulfillment company servicing multiple clients. The system
handles receiving, order entry and processing, shipping, and warehouse
management. The warehouse manager can adjust, move, produce kits, and
perform physical inventory as required. Clients have a portal that lets
them view real-time inventory, run reports, and enter orders.|
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Receiving shows the Customer Service Rep (CSR) what is available
in inventory and where it is stored in the warehouse to aid in
selecting put-away locations. A location "belongs" to a client
to avoid inventory problems where products from more than one client
end up in a single location. If a location is empty, the system
automatically changes ownership to the current client if selected.
CSRs can add products on-the-fly. The system prints skid tags to
aid warehouse personnel in the put-away process.
Order entry shows both the CSR and the client what is available
in inventory. Client setup specifies whether picking will
allow back orders or not. The user can enter the bill to/ship to
addresses or select from an address book. Picking slips are
barcoded and shipping information is sent to the warehouse
shipping station. The system can clear credit cards, send
email confirmations to both the ship customer on the order and
the client, and import tracking data about shipped packages
from the shipping station back into the inventory system.
Inventory management includes the ability to adjust, move,
return stock, destory items, and record the results of
a physical inventory. Production runs can have multiple
put-away locations or go directly to shipping. The user
can print skid tags for all operations. In one convenient
module the warehouse manager can get a snapshot of the entire
warehouse and manage inventory efficiently.
The system provides a set of useful standard reports including
Inventory by Location and Shipping Log Detail. It also provides
the ability to develop client specific custom reports as required.